Career Opportunities

Already Applied?

Login here to update your details, view applications and check your application details

Job Mail Subscription

Sign up for our Job Alert to be informed about our latest job opportunities!

Refine Your Search

Business Unit

Work type

Job Category
Location

Officer, Business Centre (1 Year Contract)

Apply now Job no: 505298
Work type: Full Time
Categories: Administration / Operation Positions, Singapore - East

Job Responsibilities:

Provide effective office admin support to about 8 centres. Responsible for answering enquiries and providing accurate information to the customers via the phone and email.

 

1. Administrative Support
Support the centres with data entry of child transactions into SkoolNet and CMS. This will include:
• Child Transactions: Enrolment, Withdrawal, Transfer, Notification of Change, Special Approval, Student Pass Application, Promotion of Children
• Purchases: Uniforms and Mattress covers (SUG cases), Field Trips, Late Fine, K2 Graduation, DSP, etc
• Finance Related: Status of GIRO applications, Invoice Checks
• Subsidy Applications in CMS for all new and existing cases
• Update of School Fees Changes in CMS at child level (yearly)
• Update of Vacancy Status in both Skoolnet and CMS
• Checking and removal of Staff discount in Skoolnet for staff who has resigned
• Retrieval of documents for audit purpose
• Handles queries from existing and new parents and provide support whenever needed
• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues. Internal stakeholders include HQ colleagues such as Admin, Finance, CSS, etc

2. Financial Assistance Support
• Determine if parent qualify for Financial Assistance
• Offer the correct form of assistance and guide parents on the documentations needed

3. Reconciliation
• GSII Reports (Subsidies)
• Follow-up on discrepancies for any over-payment or under-payment of subsidy in CMS and subsidy adjustments in Skoolnet

4. Calls/Email/SMS
• Handle calls/emails/sms enquiries from existing and new parents
• Direct emails requiring special attention to relevant parties and ensure that they are followed up accordingly

5. Others
• Assist to buddy new staff when required

 

Job Requirements:
• GCE 'O' level holder and above
• Min 2 years relevant experience in administrative support
• It would be good if candidate has prior experience assisting parents with subsidies matters in a childcare centre setting
• Detail oriented and willingness to learn
• Good Customer service
• A team player
• Good customer service


Advertised: Singapore Standard Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Privacy Policy
Whistle Blowing Policy