Job Responsibilities:
1. Support the Performance Management & Promotion Process

• Develop employee communications on guidelines & timelines so that relevant stakeholders understand the process and timelines
• Ensure that timelines are adhered to by tracking completion rate and doing the necessary follow-ups required
• Provide helpdesk support to employees and managers to address their queries
• Consolidate information and prepare materials for calibration/ panel meetings for panel's decision making
• Administer Bonuses, Annual Increments / Promotion Increments, based on the approved matrices
• Compile inputs and prepare templates for upload to system for letter generation and records
• Review, suggest and implement improvements to performance/ promotion process to improve effectiveness/ efficiency
• Responsible to set up HR system for the performance & management process as well as support changes and upgrades to the system. This requires understanding the requirements and working with vendor to implement the updates/changes.

2. Support Implementation of Total Rewards Strategy

• Support in development and delivery of TR communication to increase staff awareness and appreciation of our Total Rewards
• Support administration of staff Benefits
• Participate in pay & benefits surveys/ external benchmarking & internal reviews to ensure that i) pay & benefits are competitive and ii) aligned to market trends/ best practices
• Answer staff queries with regards to Total Rewards
• Review Total Rewards policies/ Development of Guides
• Conduct data analysis to recognise trends/ patterns in performance & rewards

3. Process upgrading/ re-designation/ transfer

• Determine salary for upgrading/ redesignation/ transfer
• Prepare letters to employees on their upgrading/ re-designation/ transfer
• Provide timely support on staff enquiries on their upgrading status
  

4. SMM/ HR Administration

• Data entry in SAP system for HR & senior management (eg. new hire, resignation, transfer)

Job Requirements:

• 3 to 5 years HR experience with knowledge of HR processes
• Exposure to and interest in C&B and/ or performance management & promotion work
• SAP experience good to have but not necessary